Continuing
growth leads Imass Design Solutions to leave home for
larger premises and training facilities
Following
hot on the heels of being named as top UK Autodesk
reseller and Autodesk's number one Northern European
Manufacturing Partner - plus a continuing record of
year on year growth, Imass Design Solutions (iDS) is
moving out. All Newcastle iDS staff will be moving
from its parent company's headquarters in Gosforth,
Newcastle to new offices at Maingate, Team Valley,
Gateshead on 21st May 2007. The premises include
improved training facilities, on-site customer conference
amenities and meeting rooms.
The
move is linked to major growth in the other Imass sector
teams at the Gosforth Headquarters and the choice of new
office and training facilities was based on a thorough analysis
of the needs of iDS and its customers. “We’ve
listened to our many customers who appreciate the
opportunity for local training courses and seminars, and
the popularity of these – plus the expansion of our
sales and technical teams – has led to the move,” says
Colin Watson, Imass business development director.
“With
the recent introduction of many new technological advances
in manufacturing design software, enabling the move to 3D
design and the better use of design data, we are dealing
with a dynamic and fast-moving market. We are
confidant that this situation, combined with our proven
expertise in both CAD and data management software, will
bring even further rewards and our new facilities will
help us provide an improved service to our clients."
Imass also has offices and training facilities in
Aberdeen.
In
addition, iDS has further invested in its support services
with NetDesk, a service desk IT system, which will enable
a faster and more efficient response to callers.
NetDesk provides a web interface into the Imass Service
Desk System, whereby users can enter calls, review calls
and subject to priviledge, update calls via a web-browser
over the internet. This new service will be
available to all customers with new or existing
telephone support contracts from June 1st 2007.
Imass
Design Solutions’ new address will be:
The
Axis Building, Maingate, Kingsway North, Team Valley
Trading Estate, Gateshead, Tyne and Wear, NE11 0NQ
The
contact telephone number will remain unchanged; 0191
213 5555
The
service desk number will remain unchanged; 0191
285 6295
All
direct dial, mobile numbers and email addresses will
remain unchanged, as will the fax number; 0191 202
8397
For
more information, please visit our website; www.imass-ids.co.uk
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